Live pricing / Restocks / AI grading / Portfolio intelligence

UgradeIt market intelligence for Pokemon collectors

Real-time prices, market analytics, AI grading and operator-grade buying tools - every card, sealed box and graded slab in one premium dashboard. Built for collectors and investors who refuse to miss the next drop.

Avg. detection 0.8sStores tracked 340+Uptime 99.9%

From signal to checkout, done with ease

WatchlistRulesLive signalAlertPortfolio

  1. 01
    Choose a starting point

    Start with a card, sealed product, retailer, or a full collection import.

    Watchlist
  2. 02
    Set the buying rules

    Lock max price, condition, store priority, alert channel, and auto-buy limits.

    Rules
  3. 03
    Generate the live signal

    UgradeIt reads stock, sales, and grade context, then previews the best action.

    Signal
  4. 04
    Deliver or track the win

    Send the alert, fire checkout if enabled, and update portfolio value instantly.

    Action

Plug into 340+ retailers, zero setup

Every drop is tracked, priced and alerted in real time - live stock signals across sealed, singles and slabs, not stale listings.

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TP
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TP
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B
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eb
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Live feedstreaming · demo data
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Alerts delivered
0
Stores monitored
0
Active members
0
Service uptime
Why UgradeIt

An unfair advantage, made fair

Everything resellers built in private — live data, monitors and checkout automation — rebuilt as one clean platform for the people who actually love the cards.

Sub-second data

Restocks, sales and price moves stream in under a second - the same edge resellers pay thousands of dollars in bot software to get.

One source of truth

Singles, sealed, graded slabs and raw - every format priced from the same engine, reconciled across nine marketplaces.

Built for capital

Cost basis, realised P/L and portfolio value update live. Treat your collection like the asset class it has become.

Operator-grade tooling

Auto-buy, restock monitors and product trackers run on dedicated infrastructure - not a browser tab you have to babysit.

Provably accurate

Every price is sourced, timestamped and auditable. No black-box averages - click any number and see the sales behind it.

Collector-first

No data resale, no scalper marketplace. We build for the people holding the cards, and the model is a simple subscription.

Real-time price tracking

Every price, the moment it moves

A single smart-price engine watches nine marketplaces and reconciles every completed sale by set, number, condition and grade. No stale averages, no guesswork — the number you see is the number the market just paid.

  • Live + historical. Watch the last trade tick in, then scrub years of history on the same chart.
  • Multi-marketplace. TCGplayer, eBay, Pokémon Center, PWCC, Goldin and more, blended into one fair value.
  • Condition-aware. Separate curves for Raw, PSA 9, PSA 10, BGS 9.5 and CGC — priced independently.
  • Smart engine. Outlier filtering and volume weighting strip shill bids and one-off spikes automatically.
Explore the price engine
Charizard ex · 199/165
Pokemon 151 · live market price
$0
+26.3% / 90d
AprMayJunJulAugNow
90d Low$1,512
90d High$1,910
Sales tracked1,140
Last updateLive
Market intelligence

Read the market like a desk

Trends, volume, ROI and a forward-looking Investment Score on every card — the signal you need to buy with conviction instead of FOMO.

Top gainers · 24hRising
Umbreon VMAX (Alt)
Evolving Skies · 215
$612+18.4%
Charizard ex (SIR)
Obsidian Flames · 223
$184+11.7%
Mew ex (SAR)
151 · 205
$96+9.2%
Top fallers · 24hFalling
Giratina V (Alt)
Lost Origin · 186
$148−6.1%
Lugia V (Alt)
Silver Tempest · 186
$132−4.4%
Pikachu (Promo)
SVP · 058
$41−3.0%
Investment ScoreAI · weekly
0/ 100 · Strong buy
Momentum
Liquidity
Scarcity

Forecast blends 12-month momentum, sales volume, population scarcity and set rotation. Updated every week — not financial advice.

Auto-buy bot

From restock to checkout before the page reloads

Tell the bot what you want and the ceiling you'll pay. It watches public stock endpoints around the clock and checks out in milliseconds — entirely within retailer terms, using your own accounts.

01

Select products

Pick exact SKUs and set your max price, quantity and payment profile.

02

Monitor 24/7

Dedicated infrastructure polls stock — no browser tab to keep open.

03

Instant detect

Stock flips to in-stock and the bot fires the cart in under a second.

04

Secure checkout

Order placed, confirmation pushed to your phone with the receipt.

0
Checkout success rate
0
Median cart time
0
Carts secured
0
Your accounts, your control
Restock & product monitor

Every shelf, watched at once

Sealed boxes, ETBs and exclusives sell out in seconds. We watch the retailers that matter and ping you the instant stock lands — with a direct link straight to the live listing.

PC
Pokémon Center
monitoring
TG
Target
monitoring
WM
Walmart
monitoring
BB
Best Buy
monitoring
CO
Costco
monitoring
GS
GameStop
monitoring
SC
Sam's Club
monitoring
AZ
Amazon
monitoring
BN
Barnes & Noble
monitoring
TP
TCGplayer
monitoring
TR
Toys R Us
monitoring
EB
eBay
monitoring
PC
Restock detected · Surging Sparks Elite Trainer Box
Pokémon Center · 1,000+ units · 3s ago
View listing
AI condition reportEST. PSA 9
Centering92
Corners88
Edges95
Surface84
PSA · BGS · CGC bandsCentering 55/45
Grading center

Know the grade before you pay the fee

Upload a photo and the surface engine scores centering, corners, edges and surface, then maps them to an estimated PSA, BGS and CGC band. Submit the cards worth submitting — and skip the ones that aren't.

  • Four-axis analysis. Centering, corners, edges and surface scored independently from a single image.
  • Cross-grader bands. One scan, three estimates — PSA, BGS sub-grades and CGC side by side.
  • Population reports. See how many exist at each grade before you commit to a submission.
  • Submission tracking. Follow every order from received to graded, with value updated live.
How AI grading works
AI card scanner

Point, scan, know everything

One photo identifies the card, set and number — then pulls market price, estimated grade, recent sales, population and an Investment Score in under a second. The fastest way to value a binder, a bulk lot or a single you found in the wild.

IdentifiedMewtwo ex · 282/091 · Paldean Fates
Market price$148 +6%
Est. gradePSA 9 – 10
Population12,418 graded
Investment Score78 / 100
Recognising... 99.4%
Collection & portfolio

Your collection, valued like a portfolio

Track every card and sealed box, see realised and unrealised profit, manage wishlists and trade lists, and watch your net worth move with the market — automatically.

Portfolio value
$0
+$6,240 all-time
Unrealised P/L
$0
+7.9%
Cards tracked
0
312 graded · 41 sealed
Cost basis
$0
avg $61 / card
Net worth · 12 months+$6,240
Wishlist · 38Trade list · 12Duplicates · 64CSV export
Price & restock alerts

Unlimited alerts, every channel you use

Set a target and we'll watch it forever. Price drops, price spikes, restocks and grading status — delivered the instant they happen, to wherever you actually look.

Price dropNotify under your target buy price
Price spikeCatch a sell window the moment it opens
RestockSealed and exclusives back in stock
Grading statusYour PSA / BGS / CGC order moves a step
Push
iOS / Android
Discord
Role pings
Telegram
Instant bot
Email
Digest + live
SMS
Time-critical
Webhook
Build your own
Premium membership

Everything, for less than one missed drop

Unlimited alerts, the full analytics suite, AI grading, auto-buy and portfolio tools — one subscription, cancel anytime. Most members make it back on a single restock.

  • Unlimited price & restock alerts
  • Full market analytics & Investment Score
  • AI scanner & grading estimates
  • Auto-buy & restock monitor
  • Portfolio & P/L tracking
  • Priority Discord & support
How it works

From watchlist to wallet in three steps

No bots to configure, no refresh-spamming. Add what you want, and let the platform do the watching.

Step 01

Build your watchlist

Star any set, single, slab or sealed box. Set a target price and the stores you actually buy from.

Step 02

We watch 24/7

The platform scans 340+ retailers and 9 marketplaces every second — restocks, drops and price moves the moment they land.

Step 03

Get the alert & act

A push hits your phone in under a second with a direct link — or let the auto-buy bot check out for you.

Plugin · Evolution view

Every card, mapped through its chain

Base → Stage 1 → Stage 2, rendered as a 3D staircase with live value at every step.

From the community

Collectors who stopped missing drops

★★★★★
Caught the Umbreon VMAX restock at Best Buy with eight seconds to spare. The alert beat every Discord I'm in — and the auto-buy did the rest.
JMJordan M.Raw & graded · 1,200 cards
★★★★★
The portfolio view finally made me treat my collection like the asset it is. Seeing realised P/L update live completely changed how I buy.
AKAshley K.Vintage WOTC collector
★★★★★
I run a small card shop. The price engine and population reports alone have paid for the subscription ten times over this season.
DVDiego V.Local game store owner

FAQ

  1. 01 Where does your pricing data come from?

    We aggregate completed sales and live listings from nine marketplaces — TCGplayer, eBay, Pokémon Center, PWCC, Goldin and more — then filter outliers and reconcile by condition and grade. Every price links back to the underlying sales, so nothing is a black box.

  2. 02 Is the auto-buy bot allowed by retailers?

    Our monitors read public stock endpoints and never bypass security or CAPTCHAs. Checkout automation operates within each retailer’s terms using your own accounts and payment methods. You stay in control: set limits, require confirmation, or run in alert-only mode.

  3. 03 How accurate is the AI grading estimate?

    The scanner analyses centering, corners, edges and surface from a single photo and returns an estimated PSA/BGS/CGC band. It agrees with the final grader within one grade on roughly 9 of 10 modern cards — enough to decide what’s worth submitting, not a replacement for the grader.

  4. 04 Can I track sealed product and not just singles?

    Yes. Booster boxes, ETBs, tins and bundles are first-class. The restock monitor and product tracker were built for sealed, and your portfolio values sealed at live market the same way it values graded slabs.

  5. 05 Do I need to be an investor to get value?

    No. Most members are collectors who simply want to stop missing drops and stop overpaying. Price alerts, the restock monitor and the collection manager are useful on day one — the investment tooling is there if and when you want it.

  6. 06 What happens to my data if I cancel?

    You can export your full collection, cost basis and history as CSV at any time. We never sell member data, and cancelling leaves the export available so you keep everything you put in.

On every device

Carry the whole market in your pocket

Push alerts the moment a drop lands, scan cards with your camera, and check your portfolio anywhere. Native iOS and Android apps, same premium interface.

Download on the App Store Get it on Google Play
Start at zero cost

Never miss the next drop again

Join 52,000 collectors and investors tracking restocks, prices and full portfolios — set up your first watchlist in under a minute.

No card required · Free plan available
Memberships

Choose your plan

Unlock the full power of your collection.

Free
$0/mo
Everything you need to start.
Login for Free
  • Full card & set database
  • Unlimited scanning
  • Collect unlimited items
  • Portfolio value over time
  • Up to 2 binders
  • Connect with friends
  • Live prices
Popular
Plus
$3.99/first mo
Then $5.99/mo · For collectors
  • Slab scanning
  • Recent sales
  • Unlimited binders
  • Price alerts
  • Lot creation
  • CSV export
  • Market insights & top movers
  • AI grading & centering — 40/mo
Pro
$19.99/mo
Built for TCG businesses · 3-day free trial
*Vendor POS & scanner currently on iOS app only
  • Slab scanning
  • Recent sales
  • Vendor POS System
  • Full financial tracking
  • Event management by show
  • 60 AI grades, 75 centers / mo
  • Priority Discord support
Coming soon
Team
$49.99/mo
2 seats included · +$10/seat/mo · up to 10
For shops & crews — one shared inventory across your whole team.
  • Everything in Pro
  • Shared inventory & transactions
  • Multiple devices per seat
  • Per-member permissions
  • Team binders & financials
  • Web + iOS member management

Compare plans

Feature Free$0/mo Plus$5.99/mo Pro$19.99/mo
Community

Where the drops get called first

52,000 members sharing restocks, links and proof in real time.

52K
Total members
3,400
Online now
1.2M
Messages / month
Discord

Discord

Live channels, ping roles & quick-cop link drops.

Join the Discord
Telegram

Telegram

Instant alert mirror & regional restock pods.

Open Telegram
Mobile apps

UgradeIt, everywhere you are

Scan to install, or grab it from your store. UI-only download links.

Download on the App Store Get it on Google Play
Requires iOS 16+ / Android 11+ · 24 MB
Support

How can we help?

Search the help center, browse a topic, or reach the team directly.

Getting started

Set up your account, scan your first card, and build your collection.

Read guide

Scanning & pricing

How recognition works, where prices come from, and condition tips.

Read guide

AI card grading

How estimates are computed and how they compare to PSA / CGC.

AI Grading FAQ

Subscription & billing

Compare plans, change tiers, and read the refund policy.

View plans

Account & privacy

Export or delete your data, manage cookies, and security basics.

Privacy & data
No topics match — try the contact options below.
Quick answers

Common questions

No — your phone's camera is the whole scanner. A label printer is optional, only for vendors who want to auto-print price labels.

Plans are month to month — change tiers or cancel anytime from the Subscription page. See the Refund Policy for details.

You can request deletion anytime; we process it within 45 days. See the Privacy Policy, or email support@ugradeit.com.

Raw prices from the live TCGplayer market and graded from real eBay solds, plus UgradeIt Recent Sales for context — never folded into the price.

Still need help?

Talk to a human

Email support

General help, feedback, or anything we missed.

We aim to reply within 1 business day.

Orders & billing

Questions about an order, a charge, or a refund.

Full contact options on the Contact page.
We're here to help

Contact Us

We value your feedback and are here to assist you with any questions or concerns.

Order-Related Inquiries

For questions related to your orders or support.

General Support & Feedback

For general support, feedback, or any other questions.

Support · Grading

AI Card Grading FAQ

How automated grading works — corners, edges, centering, and your final score.

AI Card Grading is an automated system that evaluates the condition of trading cards using artificial intelligence and machine learning. It analyzes various aspects such as centering, edges, and corners to assign an overall grade to each card.

Traditional grading services rely on manual inspection, which is time-intensive and subject to human error. AI Card Grading automates the process, offering faster, more consistent, and cost-effective card evaluation.

  • Speed — the AI grades cards in 20–60 seconds.
  • Consistency — automation ensures consistent and objective grading.
  • Cost-effectiveness — more affordable, particularly for bulk submissions.

The AI system assesses the following aspects:

  • Corners — evaluates the sharpness and condition of corners.
  • Edges — analyzes the integrity and quality of edges.
  • Centering — measures the alignment of the card's design elements.

While highly effective, AI Card Grading has certain limitations:

  • Image quality — high-resolution, well-lit images are essential for accurate results.
  • Physical features — the AI cannot assess tactile features or certain damage requiring physical inspection.

Yes — the system generates a visual report highlighting the evaluation of the card's corners, edges, and centering, making it easier to understand the grading details.

final = ∛(corners × edges × centering)

The final grade is calculated as the geometric mean of the individual grades for corners, edges, and centering, ensuring a balanced and comprehensive evaluation.

Absolutely. AI Card Grading is an excellent pre-grading tool, allowing collectors to evaluate their cards before submitting them to traditional grading services.

Based on our testing, the AI tends to be more critical than human graders, particularly when evaluating corners and edges. This is because the AI can detect subtle differences in edge and corner symmetry with a level of precision that surpasses human capabilities.

For example, if your card scores a perfect 10 for centering but receives a final grade of 8 due to issues with corners and edges, it is still likely to grade well with traditional services. However, we strongly encourage users to visually inspect their cards for flaws such as surface imperfections or dents, as these might not always align with AI evaluations.

If a card appears flawless upon inspection and achieves a high score from the AI, it is an excellent candidate for receiving a top grade from PSA or other grading services.

Legal · Terms

Terms of Service

Last updated · April 2026

Welcome to UgradeIt! By accessing and using our website, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using UgradeIt, you agree to these Terms of Service and any modifications we may make from time to time. If you do not agree to these terms, please do not use our website.

2. Use of the Website

You agree to use UgradeIt only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

3. User Accounts

To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3.1 Age requirement

UgradeIt is not intended for children under 13 years of age. By creating an account or using UgradeIt, you represent that you are at least 13 years old. If you are between 13 and 18, you represent that you have your parent or guardian's permission to use the Service. We do not knowingly collect personal information from children under 13; if we learn we have, we will promptly delete that information.

3.2 Account deletion

You may request deletion of your account and all associated personal data by contacting us at support@ugradeit.com. We will process your request within 45 days. Upon deletion, you will lose access to your collection data, order history, and any remaining store credit.

4. Enforcement and Legal Action

We reserve the right to ban or remove your account from the platform at any time if we determine that you are engaging in fraudulent activities or chargebacks. We will pursue legal action if necessary to protect our interests and the integrity of our platform.

5. Referral Programs & Rewards

5.1 General referral program (store credit)

  • Eligibility — all registered users are automatically eligible to participate and earn store credit rewards.
  • Reward structure — when you refer a new user who becomes a paid subscriber to any tier (DT, DT2, or DT3), both you and the referred user receive $5.00 in store credit, issued once when the referred user completes their first paid subscription.
  • One-time reward — issued only once per referral relationship. Reactivation after cancellation awards no additional credit.
  • Store credit usage — redeemable for discount coupons on UgradeIt, any amount up to your balance. No cash value; cannot be transferred, sold, or exchanged for cash.
  • Expiration — store credit does not expire unless your account is terminated or suspended.
  • Referral tracking — tracked via unique referral handles. The referred user must enter your handle during account creation or before becoming a paid member.

5.2 Official affiliate program (cash commissions)

  • Invitation-only — by invitation only. UgradeIt may approve or deny any application at its sole discretion.
  • Affiliate agreement — affiliates agree to custom commission terms (signup bonuses, recurring percentages, duration, eligible tiers).
  • Commission structure — affiliates may earn:
  • A one-time signup bonus when a referred user becomes a paid subscriber.
  • Monthly recurring commissions for a defined period (e.g., up to 6 months) based on the referred user's subscription payments.
  • Commission eligibility — earned only on valid, paid subscriptions. Refunds, chargebacks, or fraud generate no commission and may trigger clawback.
  • Payment terms — payouts on reaching the minimum threshold, processed manually subject to approval. We may hold payments up to 60 days for potential refunds/chargebacks.
  • Termination — we may terminate any affiliate agreement at any time. Upon termination, unpaid commissions may be forfeited.
  • Exclusivity — enrolled affiliates earn cash commissions instead of store credit rewards for their referrals.

5.3 Prohibited activities

  • Fraud prevention — self-referrals, fake accounts, and referral manipulation are strictly prohibited; we use automated and manual fraud detection.
  • Spam & unsolicited marketing — no spamming, unsolicited email marketing, or deceptive advertising when promoting UgradeIt.
  • Brand misrepresentation — do not misrepresent your relationship with UgradeIt or make false claims.
  • Trademark violations — unauthorized use of our trademarks, logos, or brand assets is prohibited without prior written consent.
  • FTC disclosure — affiliates must clearly disclose their material relationship with UgradeIt in any medium, using language such as "#ad," "#sponsored," or "I earn a commission from UgradeIt." Failure may result in termination.

5.4 Program modifications & enforcement

  • Right to modify — we may modify, suspend, or terminate either program at any time without prior notice. Changes apply prospectively unless stated.
  • Account actions — we may remove store credit, cancel rewards, withhold commissions, or suspend/terminate accounts for abuse, fraud, or violations.
  • Investigation rights — we may investigate suspicious activity and request additional verification before processing rewards or payouts.
  • Final decision — all decisions on rewards, commissions, and account actions are at our sole discretion and are final.

5.5 Tax responsibilities

  • Affiliate tax obligations — affiliates are solely responsible for reporting and paying applicable taxes. We may issue tax forms (e.g., Form 1099) above IRS thresholds.
  • International affiliates — responsible for complying with their local tax laws and regulations.

6. Intellectual Property

6.1 UgradeIt's intellectual property

The Service — including its design, features, code, graphics, logos, and trademarks — is owned by UgradeIt and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our prior written consent.

6.2 Your content

You retain ownership of your collection data, card information, and any other content you submit. By submitting content, you grant UgradeIt a non-exclusive, worldwide, royalty-free license to use, display, and process that content solely to provide and improve the Service.

7. Data Portability

You may export your collection data at any time using the export feature available in the app. We support export in CSV format. If you need your data in a different format or need assistance, contact us at support@ugradeit.com.

8. Arbitration and Legal Protection

In the event of any disputes arising from your use of UgradeIt, you agree that any such dispute shall be resolved through final and binding arbitration under the rules of the American Arbitration Association, conducted in Maricopa County, Arizona. By agreeing to these Terms, you waive your right to participate in a class action lawsuit or class-wide arbitration.

9. Disclaimer of Warranties

UgradeIt is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or secure.

10. Limitation of Liability

In no event shall UgradeIt, its owners, or affiliates be liable for any indirect, incidental, special, or consequential damages arising from your use of our website. We are not responsible for any loss or theft of products during shipment, nor for any transactions or communications that occur outside of our website.

To the maximum extent permitted by applicable law, UgradeIt's total cumulative liability to you for all claims shall not exceed the greater of (a) the total amount you paid to UgradeIt during the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred dollars ($100.00 USD).

11. Indemnification

You agree to indemnify, defend, and hold harmless UgradeIt, its owners, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property or privacy rights; or (d) any content you submit through the Service.

12. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the parties.

13. Changes to the Terms

We reserve the right to modify these Terms of Service at any time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of UgradeIt following any changes will constitute your acceptance of such changes.

14. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions. Any legal action arising under these Terms shall be brought exclusively in the state or federal courts located in Maricopa County, Arizona.

15. Contact Us

Questions about these Terms?
Contact us at support@ugradeit.com.
Legal · Privacy

Privacy Policy

Last updated · April 2026

UgradeIt ("we," "us," or "our") operates the website at ugradeit.com and the UgradeIt mobile application (collectively, the "Service"). This Privacy Policy describes how we collect, use, share, and protect your personal information when you use our Service.

1. Information We Collect

1.1 Information you provide

We collect personal information that you voluntarily provide when you:

  • Create an account — name, email address, and password (or authentication via Google or Apple OAuth).
  • Verify your phone number — phone number, verified via SMS through our verification provider, Twilio.
  • Place an order — shipping and billing address. Payment card details are collected directly by Stripe and are never stored on our servers.
  • Use the Service — card collection data (names, sets, conditions, purchase prices, grading info), custom binder names, and profile information (username).
  • Contact us — any information you include in emails or support requests.

1.2 Information collected automatically

When you visit our website, we may automatically collect:

  • Device & browser information — browser type, operating system, and device type.
  • Usage data — pages visited, time spent on pages, and referring URLs.
  • IP address — collected by our hosting provider (Amazon Web Services) and by third-party services loaded on our site (see Section 4).

1.3 Cookies and local storage

  • Strictly necessary cookies — session cookies for authentication (via SuperTokens), CSRF tokens, and your cookie consent preferences. Required for the Service to function.
  • Functional storage — we use localStorage to remember your shopping cart, sort preferences, and scroll position. This stays on your device.
  • Analytics — Plausible Analytics, a privacy-focused service that does not use cookies and records aggregate page views only.
  • Marketing cookies (with consent) — Meta Pixel (Facebook) sets _fbp, _fbc to track activity for advertising. The only category that shares data with a third party — manage via our Cookie Policy or Do Not Sell or Share page.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service, including processing orders and managing your account.
  • Process payments and fulfill shipping for product orders.
  • Verify your identity through phone verification.
  • Provide customer support and respond to your inquiries.
  • Send transactional emails (order confirmations, account notifications).
  • Send marketing emails (you can unsubscribe at any time via the link in each email).
  • Improve our Service based on aggregate usage data.
  • Detect and prevent fraud, abuse, and security incidents.
  • Comply with legal obligations.

3. We Do Not Sell Your Personal Information

UgradeIt does not sell your personal information for monetary consideration. However, if you consent to marketing cookies, Meta Pixel shares browsing identifiers with Meta Platforms, Inc. for targeted advertising. Under the California Consumer Privacy Act (CCPA), this may constitute "sharing" of personal information. You have the right to opt out at any time via our Do Not Sell or Share My Personal Information page.

4. Third-Party Services

We share your information with the following providers, solely for the purposes described:

  • Stripe — payment processing (PCI DSS Level 1 certified). Card data is collected and processed directly by Stripe; we never store card numbers.
  • Shippo — shipping and fulfillment. Name, shipping address, and contact info are shared to facilitate delivery.
  • Meta / Facebook — advertising analytics via Meta Pixel (only with consent). Shares browsing identifiers for ad targeting.
  • Plausible Analytics — privacy-focused, cookieless analytics. No personal data is collected or shared.
  • SuperTokens — authentication and session management.
  • Twilio — SMS-based phone number verification.
  • Amazon Web Services (AWS) — cloud hosting and email delivery (via Amazon SES for transactional and marketing emails).
  • Google — Google Fonts (loaded from CDN; your IP is transmitted) and Google OAuth for account login.
  • Apple — Apple OAuth for account login.
  • Font Awesome / Cloudflare — icon library loaded from CDN; your IP is transmitted.

We may also disclose your information if required by law, subpoena, court order, or government request, or to protect the rights, property, or safety of UgradeIt, our users, or others.

5. Your Rights and Choices

5.1 All users

  • Access your data — view your account and collection data through your profile.
  • Export your data — export your collection data anytime via the export feature.
  • Delete your account — permanently delete your account and all data from our Delete My Account page, or email support@ugradeit.com. Processed within 45 days.
  • Delete your data — use our Delete My Data page. Because your collection is tied 1:1 to your account, this also deletes the account.
  • Correct your data — update profile info in settings, or contact us for corrections.
  • Unsubscribe from marketing emails — click the unsubscribe link in any marketing email.
  • Manage cookies — change your cookie preferences anytime on our Cookie Policy page.

5.2 California residents (CCPA / CPRA)

  • Right to Know — request details about the categories and specific pieces of personal information collected.
  • Right to Delete — request deletion of your personal information, subject to certain exceptions.
  • Right to Correct — request correction of inaccurate personal information.
  • Right to Opt Out of Sharing — opt out of sharing for targeted advertising via our Do Not Sell or Share page.
  • Right to Non-Discrimination — we will not discriminate against you for exercising any of these rights.

To exercise these rights, contact us at support@ugradeit.com. We will respond within 45 days and may need to verify your identity first.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you request account deletion, we delete your personal information within 45 days, except where retention is required for legal, accounting, or fraud-prevention purposes. Anonymized or aggregated data that cannot identify you may be retained indefinitely.

7. Data Security

We implement industry-standard security measures, including:

  • All data between your browser and our servers is encrypted using HTTPS/TLS.
  • Payment card data is processed by Stripe (PCI DSS Level 1). We never store, process, or transmit card numbers.
  • Our infrastructure is hosted on AWS with enterprise-grade security controls.
  • Passwords are stored using secure one-way hashing algorithms.

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Children's Privacy

UgradeIt is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@ugradeit.com, and we will promptly delete that information.

9. Data Breach Notification

In the event of a data breach involving your personal information, we will notify affected individuals as required by applicable federal and state laws, including Arizona Revised Statutes § 18-552, the California Consumer Privacy Act (CCPA), and any other applicable state breach notification statutes. Notification will be provided within the timeframes required by the laws governing each affected individual.

10. International Users

Our Service is hosted and operated in the United States. If you access the Service from outside the United States, your information will be transferred to and processed in the United States. By using the Service, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at:

Mail · [Your business mailing address]
Legal · Policy

Membership & Refund Policy

Last updated · November 2024

1. Sales of TCG products

All sales of TCG products are final.
No returns, refunds, or exchanges on any TCG products.

Due to the high risk of fraud and to maintain product integrity, we do not accept returns, refunds, or exchanges on any Trading Card Game products.

We are committed to ensuring the authenticity and quality of our products. Accepting returns or exchanges could compromise the trust and confidence that our customers place in us. We appreciate your understanding in this matter.

2. Membership cancellation and refunds

You may cancel your membership at any time. Upon cancellation, all membership benefits — including access to exclusive content, discounts, and services — will end immediately.

Please note that we do not offer prorated refunds for memberships. By purchasing a membership, you agree to this refund policy.

3. Exceptions

In the unlikely event that you receive a damaged or defective product, please contact our customer support within 7 days of receipt. We will assess the situation and provide a suitable resolution, which may include a replacement or store credit at our discretion.

4. Contact us

If you have any questions about our Membership and Refund Policy, please contact us at support@ugradeit.com.

Legal · Accessibility

Accessibility Statement

Last updated · March 2026

Our commitment

UgradeIt is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

Standards we follow

We aim to meet the requirements of:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
  • Americans with Disabilities Act (ADA) Title III
  • Section 508 of the Rehabilitation Act

What we're doing

We take the following measures to ensure accessibility:

  • Providing text alternatives for non-text content
  • Ensuring sufficient color contrast for text and interactive elements
  • Making all interactive elements accessible via keyboard navigation
  • Using semantic HTML and ARIA attributes for screen reader compatibility
  • Supporting browser zoom and text resizing
  • Designing responsive layouts for all screen sizes

Known limitations

While we strive for full accessibility, some areas of our website may not yet be fully accessible. We are actively working to address these. If you encounter any barriers, please let us know.

Third-party content

Some content on our site is provided by third parties (such as embedded payment forms from Stripe). While we work with providers that prioritize accessibility, we may not have full control over third-party content.

Feedback

We welcome your feedback on the accessibility of UgradeIt. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Accessibility contact
support@ugradeit.com

We aim to respond to accessibility feedback within 5 business days and to resolve issues as quickly as possible.

Your privacy rights · CCPA

Do Not Sell or Share My Personal Information

UgradeIt does not sell your personal information for monetary consideration. However, when you consent to marketing cookies, our website uses Meta Pixel (Facebook), which shares browsing identifiers with Meta Platforms, Inc. for targeted advertising purposes.

Under the California Consumer Privacy Act (CCPA), this may constitute "sharing" of personal information. You have the right to opt out of this sharing at any time.

What data is shared?

When marketing cookies are enabled, Meta Pixel may collect:

  • Pages you visit on ugradeit.com
  • Products you view or add to your cart
  • Searches you perform
  • Browser and device identifiers

This data is used by Meta to show you targeted advertisements on Facebook and Instagram.

Opt Out

Marketing cookies disabled
Current status: Marketing cookies are currently disabled. No data is being shared for advertising.
Global Privacy Control: If your browser sends a GPC signal, we automatically disable marketing cookies for you.

Other ways to control your privacy

  • Cookie preferencesManage all cookie categories on our Cookie Policy page.
  • Browser settingsYou can block third-party cookies in your browser settings.
  • Global Privacy Control (GPC)If your browser sends a GPC signal, we automatically disable marketing cookies for you.
  • Contact usEmail support@ugradeit.com to exercise any of your privacy rights.